> For the complete documentation index, see [llms.txt](https://staylime.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://staylime.com/docs/policies/legal.md).

# Legal

- [Terms of Service](https://staylime.com/docs/policies/legal/terms-of-service.md): Staylime's Terms of Service governing use of its services — liability limits, indemnification, and as-is warranty disclaimers for merchants.
- [Refund Policy](https://staylime.com/docs/policies/legal/refund-policy.md): Staylime's refund policy for theme licenses sold through the Shopify Theme Store — all purchases are final and non-refundable unless otherwise stated.
- [Support Policy](https://staylime.com/docs/policies/legal/support-policy.md): Staylime's support policy for theme merchants — what's covered and excluded, ticket-only support hours (Mon–Fri, 9 AM–6 PM CET), and response times.
- [Privacy policy](https://staylime.com/docs/policies/legal/privacy-policy.md): Staylime's privacy policy for the EU Energy Label Shopify app — what personal data is collected, how it's used, and merchants' rights and contact details.


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