How do I let customers send a gift card to someone else?

Turning on the gift card recipient form in Volume so customers can send a gift card by email with a message.

Shopify can email a gift card straight to a recipient, with a personal message and a delivery date — but only if the theme renders the recipient form. In Volume that form is a checkbox on the Buy buttons block, not a block of its own, and it is off by default.

1

Open the Buy buttons block

In Customize, open the product template, expand the product section and select the Buy buttons block.

2

Tick "Show recipient information form for gift card products"

The theme's own hint explains it: "Gift card products can optionally be sent direct to a recipient along with a personal message." The form only renders on gift card products, so leaving it on changes nothing for your regular products.

3

Check a gift card product

On the storefront you should now see a checkbox reading I want to send this as a gift. Ticking it opens four fields: Recipient email (required), Recipient name, Message (200 characters maximum) and Send on (optional), which takes a date in YYYY-MM-DD form.

Changing the wording

All of those labels come from the theme's default content, not from the theme editor. Edit them under Online Store → Themes → … → Edit default theme content and search for "recipient". Every language you sell in needs its own translation.

With the recipient form enabled, Volume hides the dynamic checkout buttons on gift card products even if Show dynamic checkout buttons is ticked. That is deliberate: Buy now and Shop Pay skip the product form, so the recipient details would be lost. The gift card still adds to the cart normally.

The form appears only on products created as gift cards in Shopify. A regular product sold as a gift voucher will not show it, and neither will a gift card product on a template whose Buy buttons block still has the setting off — see I added a block but it does not show on the product page.